Frequently Asked Questions
How to Prepare
What should I bring?
What should I bring?
For all classes and appointments, bring a reusable water bottle, comfortable clothing and an open mind.
How early should I arrive?
How early should I arrive?
Arrive 10-15 minutes early to unwind before your session and enjoy a smooth check-in.
To ensure you get the full experience, our classes begin exactly on schedule and doors will close at start time.
What do I wear?
What do I wear?
- Yoga, mat Pilates: Comfortable, breathable clothing
- Salt Cave & Halopenthos™: Wear something you feel completely relaxed in—sweatpants, leggings, or loose-fitting clothes. We ask that you remove your shoes and wear a clean pair of socks (white socks are best as they don't show the salt). We provide comfortable seating, including chairs, meditation pillows, and blankets.
- Lifted Circuit: Swimwear or athletic wear is required and will get wet. Towels and amenities are provided.
Can I shower after my session?
Can I shower after my session?
Yes. The Lifted Circuit features a private shower suite with complimentary towels and products. All other visitors may use the hallway bathroom, complete with ADA-compliant shower. Towels are available to rent for $2.
Is the Salt Cave safe for everyone, including children?
Is the Salt Cave safe for everyone, including children?
Yes. Halotherapy is natural and safe for most guests. Those with severe respiratory illness should consult a healthcare provider before visiting. All guests must sign a waiver and individuals under the age of 18 must be accompanied by an adult.
How long are sessions?
How long are sessions?
- Salt Cave: 45 minutes
- Halopenthos™ Grief Sessions: 45 minutes
- Yoga / Pilates: 45–60 minutes
- The Lifted Circuit: 45 minutes
Can I eat before my visit?
Can I eat before my visit?
Eat light and hydrate. Avoid heavy meals or alcohol before sauna or plunge sessions. Replenish electrolytes afterward at The Lifted Cafe.
Can I book multiple services?
Can I book multiple services?
Yes. Many guests pair The Lifted Circuit with Halotherapy and/or yoga for a complete wellness day. It is scientifically recommended to complete the treatments in this sequence:
1. The Lifted Circuit (cold plunge prior to working out)
2. Mindful Movement
3. The Salt Cave (either a private session or a Halopenthos™ session)
Is there an age requirement?
Is there an age requirement?
18+ for The Lifted Circuit; 10+ for movement and no age restrictions in the Salt Cave (with an adult).
Where do I park?
Where do I park?
Free on-site parking and two, ADA-accessible entrances are available.
What is your cancellation policy?
What is your cancellation policy?
We require 12-hour notice to reschedule or cancel. Missed sessions may incur a fee.
Policies & Etiquette
Arrival & Timing
Arrival & Timing
Please arrive 10-15 minutes early. Late arrivals may be adjusted to honor other guests’ appointments.
Phones & Devices
Phones & Devices
Silence phones and don’t forget to tag us on social media.
Attire & Cleanliness
Attire & Cleanliness
- Clean, modest attire is expected in shared spaces
- For sauna and plunge, swimsuits or wraps are appropriate
- Avoid heavy fragrances, oils or lotions before sessions
Health & Hygiene
Health & Hygiene
Please reschedule if have a temperature over 98.6 degrees. Our suites are fully sanitized between guests and salt is a natural virus killer.
Cancellations & Rescheduling
Cancellations & Rescheduling
Notify us or rebook online at least 12 hours in advance to avoid a 100% cancellation fee or package deduction.
Quiet Spaces
Quiet Spaces
Please speak softly in all wellness zones. Our Salt Cave, classroom and circuit suite are designed for quiet reflection.
Accessibility
Accessibility
Lifted is fully ADA-accessible.
Cafe & Lounge Étiquette
Cafe & Lounge Étiquette
Please enjoy our Lifted Cafe items on our beautiful terrace or in our serene cafe. Outside food and drink other than water are not permitted.
Private Spaces
Private Spaces
Respect posted privacy signage in suites and treatment areas. Our team maintains professional boundaries and care at all times.
Refunds
Refunds
Single sessions are non-refundable but may be rescheduled within 12 hours of your session time. Package terms are outlined at purchase.
Community Values
Community Values
We believe in kindness, gratitude and connection — together, we rise higher when we are Lifted together.
Tips for a Seamless Visit
Tips for a Seamless Visit
- Stay hydrated before and after sessions
- Dress comfortably; robes and towels provided as needed
- Plan 15 extra minutes post-session to relax in the cafe or freshen up as needed
Guest Reflections
Guest Reflections
We ask that you support our small business and the Lifted community by sharing your experiences through Google reviews and social media. We're happy to personally address any concerns or suggestions you may have as well. Contact the owner at janet@liftedwellnesscafe.com with feedback.